简介：

PhD in Financial Management obtained at Dongbei University of Finance and Economics in January 2023.

2016/10 - 2018/01 Management controller

Iplans S.A - Douala
● Maintained current knowledge of industry regulations and legislation to amend policies as needed and promote compliance.
● Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
● Worked with managers to achieve compliance with organisational policies, providing clarifying information and recommending necessary changes.
● Implemented new quality assurance and customer service standards.
● Tracked quality issues with external customers, suppliers and internal plant operations.
● Recorded, analyzed and distributed statistical information.
● Determined quality department standards, practices and procedures.
● Established and tracked quality department goals and objectives.
● Evaluated interactions between associates and customers to assess personnel performance and implement strategies for customer satisfaction improvement.
● Monitored staff organization and suggested improvements to daily functionality.
● Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
● Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
● Estimated financial requirements of new projects.
● Collected production samples regularly and performed detailed quality inspections.
● Inspected products and worker progress throughout production.
● Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.